Your Questions, Answered
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Louie Jan swimwear is currently available in sizes Small, Medium, and Large. Measurements are listed in centimeters.
Small: Bust 80–85 cm | Waist 63–67 cm | Hips 80–88 cm
Medium: Bust 85–90 cm | Waist 68–72 cm | Hips 85–93 cm
Large: Bust 90–95 cm | Waist 73–77 cm | Hips 90–98 cmFor bikini tops, choose your size based primarily on your bust measurement. For bikini bottoms, use your hip measurement. If you are between sizes or would like help finding the right fit, please contact us before ordering.
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Eligible items may be returned within 14 days of delivery. Items must be unworn, unwashed, and in their original condition, with all tags and the hygiene liner still attached.
Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable, and final-sale items cannot be returned.
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Yes, eligible items may be exchanged within 14 days of delivery, provided they are unworn, unwashed, and returned with all tags and the hygiene liner still attached.
Because Louie Jan pieces are made in limited quantities, we cannot guarantee that your preferred replacement size will be available. Please contact us before sending your item back so we can confirm availability. Customers are responsible for exchange shipping costs unless the original item arrived damaged or incorrect.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
hello@louiejan.com -
To help preserve the color, shape, and finish of your swimsuit, hand wash it in cool water with a gentle detergent after wearing. Lay it flat to dry in the shade, and avoid bleach, tumble drying, ironing, and prolonged contact with rough surfaces.
Rinse your swimsuit promptly after exposure to chlorine, salt water, sunscreen, or oils.